Trading Underwriter — Existing Business (Manchester)

Job Title:  Existing Business Trading Underwriter

Responsible to:  Karen Rolph - Existing Business Manager

Department:  Manchester Existing Business Team

Job Purpose

To build and maintain effective broker relationships by offering a high level of customer service, trading and delivering renewals within SLA’s and in accordance with Eaton Gates strategy. Work closely and effectively with your team and team manager, to create and develop the new Manchester Centre of Excellence.

Main Duties and Responsibilities

• Review, trade and invite renewals for all products within our underwriting appetite and strategy adhering to the agreed service levels.
• Action any renewal queries, mid-term adjustments and cancellations for your brokers and clients.
• Work closely and effectively with your team to ensure that all work is completed within SLA’s and maintain broker relationships by offering a high level of customer service.
• Answer phone calls in a professional and friendly manner to develop and maintain strong relationships with external and internal customers.
• Large case management for renewals over £5,000 and above.
• Act as a referral point for Underwriting Assistants within the Team, supporting development and training where appropriate.
• Operate in accordance with the Underwriting License given, supported by using the Underwriting guide in addition to senior colleagues for a collaborative approach to underwriting.
• Take the initiative, within the context of the role, to improve work processes and promote overall corporate goals.
• Ensure Group trading entities deliver customer outcomes in a compliant manner in accordance with the principals of Treating Customers Fairly (TCF)

Person Specification

It is anticipated, that to be successful in this role at Eaton Gate, you will be able to demonstrate the following:

KEY CRITERIA

ESSENTIAL

DESIRABLE

Work Related Personal Requirements	Self-motivated Friendly, but professional Good relationship building skills Quick to learn Strong Teamworking skills Ability to prioritise and ensure deadlines are met
Competence Summary (knowledge, abilities, skills, experience)	Excellent communication skills Good organisational skills Strong commercial underwriting skills Proficient in using Microsoft Word and Excel	Ability to perform under pressure Problem solving
Qualifications & Training	Minimum of 2 years Underwriting experience (commercial property and casualty)	Cert CII or ACII qualifications
Other Work Requirements	To act in accordance with the Group’s values with both internal and external customers to facilitate continued and improved company reputation and success

Benefits

• Competitive salary
• Generous private health care and pension scheme

How to Apply

Please submit your full CV and covering letter to the Head of HR, Nicola MacInnes  — 

 

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